Privacy Policy

Privacy Policy

Introduction

Welcome to https://collision-repair-services.collision-talk.com (hereinafter referred to as “Collision Repair Services” or “we,” “our,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, or services accessed through links or integrations on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides your interactions with us when:

  1. You sign up and use our applications as an authorized user.
  2. You visit and navigate through our websites linked to this statement.
  3. You subscribe to receive communication from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services. The types of information we gather include:

  • Account Information: Details related to your user account creation and management, such as username, email address, and password.
  • Payment Information: Credit card details, billing addresses, and payment history required for processing transactions.
  • Financial Information: Data about your financial status, including income level and transaction amounts (if shared).
  • Purchase Information: Items bought from our e-commerce platform, purchase dates, and quantities.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to recognize and differentiate devices.
  • Location Data: Geographic coordinates and location-based services data to provide location-specific services (with your consent).
  • Feedback and Reviews: Comments, ratings, and reviews you submit about our products or services.
  • Social Media Information: Details from social media platforms when you interact with our content or share it.
  • Product Information: Preferences, customization options, and product usage data to personalize your shopping experience.

We collect this data through multiple sources: direct user input, forms, surveys, online interactions, analytics tools, and third-party data providers (as permitted by law).

Cookies

Collision Repair Services uses cookies to enhance the user experience and gather valuable insights for service improvement. Cookies are small text files stored on your browser or device that serve various purposes:

  • Strictly Necessary: These ensure basic functions of our website, like secure login and language preferences.
  • Preference: Cookies remember your settings and preferences to personalize content.
  • Analytics: They enable us to analyze user behavior, track trends, and measure the effectiveness of our website.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected for, or as required by applicable laws. Once the data is no longer needed, we securely delete or anonymize it to protect your privacy.

Security Measures

Collision Repair Services implements robust security measures to safeguard your personal information:

  • Encryption: We use encryption protocols to secure data in transit and at rest.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards, ensuring the protection of your data during processing.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and products do not knowingly collect personal information from minors without parental consent.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  • Access: The right to request access to the data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request deletion of your data in certain circumstances.
  • Restriction: Limiting the processing of your data for specific purposes.
  • Data Portability: Obtaining a copy of your data in a structured format and transferring it to another controller.
  • Objection: Objecting to the processing of your data based on legitimate interests or for direct marketing.
  • Non-Discrimination: The right not to be subject to automated individual decision-making, including profiling, that significantly affects you.

To exercise these rights, please reach out to our privacy team at your earliest convenience. We will respond to your requests in line with applicable laws and regulations.

Changes to Policy

Collision Repair Services reserves the right to update this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or questions regarding data handling, please contact us:

We value your trust, and our goal is to ensure a transparent and secure experience for all users.